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SHIPPING & RETURNS

SHIPPING POLICY

We aim to deliver our products as soon as possible so your dog can enjoy them! 

We have 3 shipping options within the UK: 

  • Standard Shipping: 3-5 working days (Orders above £20 are eligible for free delivery)

  • Express Shipping: 1-2 working days (Orders above £35 are eligible for free delivery)

  • Local Delivery: 1-2 working days (North-west Edinburgh only)

Please bear in mind working days only include Monday-Friday excluding Bank Holidays. Any questions about our shipment methods, please get in touch with us.

RETURN & EXCHANGE POLICY

We care about you and your dog's happiness, so if your order proves to not be suitable, we can exchange or refund any purchase as long as it has been treated carefully, in their original condition and within 7 days of receipt.

Depending on your card and bank, refunds can take around 5-7 business days to be processed.

Please get in touch with us in our Contact Page to request any refunds.

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