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Privacy Policy

Rosy Paws Shop is committed to preserving the privacy of our clients and website visitors. Please read the following policy which explains how we use and protect the information that you provide.


Data and personal information we collect from you:

  • When you request services or otherwise provide us with your personal details (such as your name, contact details, email address etc.)

  • From your usage of the website and any other information you post on the website, email or otherwise send to us.

By contacting us through the website you consent to the collection, storage, use and transfer of your data by us in accordance with the terms of this privacy policy.


Use of Data

Rosy Paws Shop will only use your data:

  • To supply you with the products, services and information which you have requested

  • To help improve our services across our own business.

We may contact you by telephone as well as by email.  If you change your mind about being contacted in the future by either of these means then please let us know by changing your contact preferences or contacting us.



All information you provide to us is stored on secure servers with industry standard anti-virus and firewall protection in place.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted online or through the website.  Any transmission is at your own risk.  Once we have received your information, we use strict procedures and security features to try to prevent unauthorised access.

Disclosure of Data

Rosy Paws Shop processes all data in accordance with the EU General Data Protection Regulation.  We may disclose your data to other third parties who act for us in order to provide the information you have requested. Unless required to do so by law, we will not otherwise share, sell or distribute any of the data you provide to us without your consent.


Technologies to collect data (Cookies)

Rosy Paws uses cookies attach to your browser and remembers information about the configuration of your computer.  We use cookies to track visitors’ movements through the website.  When you start to use the website, you will be asked whether you agree to the use of cookies.


Your Rights

You have the right to ask for a copy of the data held by us in our records.  You also have the right to require us to correct any inaccuracies in your data or delete your data.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.


Changes to policies

We may make changes to this policy from time to time and any changes will be posted on this page.

Payment Methods

We accept valid debit and credit cards and Apple Pay using our online payment platform. Our platform is fully protected, private and safe.


Contact Us

For more information or concerns regarding the use of your data, policies or any other query, please contact Rosy Paws under:

35 Clermiston Hill, Edinburgh, EH4 7DQ


If we are unable to resolve any issue to your satisfaction, you have the right to complain to the Information Commissioner’s Office. Contact information can be found at

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